Anyone who meets Jim Hinshaw immediately appreciates his incredible exuberance, zest for life, and amazing insights into the residential service industries. Jim's stories capture his vast experience, philosophy, and insight in a fun, easy-to-read book. You'll greatly enjoy this book, but you'll learn at the same time.
A series of short stories that illustrate how business can be unpredictable, enjoyable, and unbelievable.
- Stories of how service has dropped to new lows, and how other companies have raised it to new heights.
- Stories of how companies were saved from the brink of disaster, many cases by the actions of just one employee.
Buy it, read it, share it with colleagues, friends, and family. You'll be glad you did!
** ROUNDTABLE REWARDS MEMBERS EARN 6% REBATE ON THIS BOOK **