The Service Roundtable Store Your #1 Spot for Contractor Business Tools

The contractor's Guide To Providing SUPERIOR Customer Service is full of ideas on how to "raise the bar" on the level of service the employees offer their customers.  It is loaded with case studies, role playing, setting goals, treating the opposite gender with respect and listening skills.  The exams are designed to get the creative juices flowing.  We are not interested in the employee who scores the highest test as we are with the group solving problems that effect corporate profits. 

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